Categories: Web

After record week in online spending, Cyber Monday sentiment “positive”

As holiday shopping season official kicked-off this week, dramatic increases in online spending have been recorded on Thanksgiving Day and Black Friday, up 39.3% and 24.3% respectively.

An IBM Coremetrics report, which analysed transaction data from 500 US retailers on Black Friday, witnessed an increase of 8.7% in mobile traffic as consumers used their handheld devices to conduct research for both in-store and online purchases. As expected Apple led the way in this regard, with the iPhone and iPad representing 5.4% and 4.8% respectively of total online retail traffic – collectively 10.2% of online retail traffic on Black Friday. Android came in third with 4.1% traffic share.

Transactions completed on mobile devices also rose sharply from 3.2% on Black Friday 2010 to 9.8% this year. Perhaps online retailers should really focus on how well their storefronts function on the iPad, as conversions on this device were considerably higher than any other mobile device – 4.6% compared to 2.8% on all others.

Consumers are turning to social media, some 110% volume increase on 2010, to discuss topics around retail like out-of-stock concerns, waiting times and parking, and what is described as a “spike in positive sentiment around Cyber-Monday sales”.

Albizu Garcia

Albizu Garcia is the Co-Founder and CEO of Gain -- a marketing technology company that automates the social media and content publishing workflow for agencies and social media managers, their clients and anyone working in teams.

View Comments

Recent Posts

Byte-sized solutions: How tech is transforming life with food allergies 

Nine-year-old Addie Lao from California lives with severe allergies to peanuts, tree nuts, sesame seeds,…

1 day ago

Credibl appoints sustainability leader Viral Thakker as Chief Business Officer to help more businesses achieve regulatory ESG compliance 

Sustainable investment in the US has faced political backlash in 2025 after the current administration's…

2 days ago

CATALYST Launches Real-Time Satellite Intelligence Service for National Defense Agencies

For many decades, satellite images have played an important role in the arena of national…

5 days ago

Digital ID is the key to unlocking digital identity for the DPI panopticon

Your biometrics are your identification, your identity is you; together they feed the interoperable digital…

5 days ago

AI enterprise Prezent wins back-to-back Inc. Power Partner Award

Inc.'s Power Partner Awards present the definitive list of B2B partners in the U.S. and…

6 days ago

Allie AI raises $5.2 million to advance autonomous intelligence in global manufacturing systems

AI continues to transform the operations of enterprises across the globe, including in manufacturing. In…

6 days ago